Why might a System Administrator be unable to edit an Action Plan template?

Once an Action Plan template is published, it becomes immutable in order to maintain its integrity and the consistency of the processes that rely on it. This design choice is critical for organizations that depend on predefined workflows; it ensures that no inadvertent changes could disrupt ongoing operations or alter the performance of existing action plans.

The purpose of allowing only published templates to be unchangeable is to provide stability within the system and ensure that users are working from a verified and stable set of guidelines. This serves to protect data integrity and deliver a reliable framework for managers and users across various processes within the public sector.

If there is a need to update an Action Plan template that has already been published, typically, a new version would have to be created, or approvals would be necessary to modify existing published templates. This ensures a secure and organized approach to managing essential operational tools within Salesforce.