Which data model does Salesforce use to represent entities like cases, accounts, and contacts?

The Salesforce Object Model is the correct framework used to represent entities such as cases, accounts, and contacts. This model is foundational to how Salesforce organizes and structures its data. Each entity in Salesforce is treated as an object, which encapsulates the data and behavior associated with that entity. For instance, an account object contains fields that represent the various attributes of a customer account, and it can also include methods for operations related to that account.

The Salesforce Object Model allows for a clear and consistent way to define relationships between different entities, such as linking cases to the corresponding account or contact. This structure is crucial for data integrity, organization, and efficient retrieval, supporting complex use cases in the realm of customer relationship management (CRM).

As for the other options, they refer to concepts that either do not exist or do not specifically represent how Salesforce manages its data entities. The terms "Salesforce Schema Model," "Salesforce Data Model," and "Salesforce Entity Framework" do not accurately define the formalized structure that Salesforce uses, which is the Object Model. Understanding this distinction is essential for effectively utilizing Salesforce's capabilities in managing and analyzing data in the public sector and other contexts.