When should a consultant review a process map with a government agency for sign-off?

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A consultant should review a process map with a government agency for sign-off before the solution design phase because this step is crucial for validating that the proposed processes align with the agency's needs and expectations. Reviewing the process map at this stage allows stakeholders to confirm that all relevant workflows, requirements, and objectives have been accurately captured and understood.

This early validation helps to identify potential issues or misunderstandings, allowing for adjustments before significant investments are made in designing and implementing a solution. By obtaining sign-off at this point, the consultant ensures that everyone involved has a clear understanding and agreement on the processes that will be followed, minimizing risks of rework or misalignment later in the project.

Reviewing the process map after the design and solution phase, during user acceptance testing, or after an architecture team review does not provide the necessary opportunity for refinement and could lead to costly changes if misunderstandings are detected later in the project lifecycle.

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