What public sector tools should a government agency leverage to automate the license fee calculation process?

The selection of using an application form with Omniscripts and integrated fee logic is a strong choice for automating the license fee calculation process in a government agency. Omniscripts are designed to provide a guided, user-friendly interface for users filling out forms, which is beneficial when dealing with various licenses that might have different requirements based on user responses.

By integrating fee logic directly into the Omniscript, the system can dynamically calculate and display the appropriate fees as the user progresses through the application. This real-time interaction ensures that applicants receive immediate feedback on potential costs, enhancing user experience and improving accuracy in fee assessment.

Automating this process not only minimizes manual errors but also streamlines the workflow for both the applicants and the agency staff who have to review and process submissions. Overall, the combination of Omniscripts with integrated fee logic equips an agency with the tools necessary to effectively handle complex fee calculations and promote a more efficient licensing process.