What methodology would help the agency establish a consistent review process across all reviewers?

Standardizing the process through documentation and training is essential for establishing a consistent review process across all reviewers. By creating clear and comprehensive documentation, agencies can outline the specific criteria and steps that need to be followed during the review process. This ensures that all reviewers are on the same page, minimizing variations and misunderstandings that may arise from differing interpretations of the review criteria.

Training further reinforces this standardization by providing reviewers with the skills and knowledge they need to effectively carry out their roles. Consistency in reviewing leads to more reliable outcomes, as all reviewers will apply the same standards and procedures. This approach also helps in identifying areas for improvement, as the standardized documentation facilitates easier comparison and evaluation of reviewer performance across the agency.

Methods like assigning different reviewers for each business process, allowing flexible personal workflow preferences, or encouraging innovation in processes may lead to a lack of uniformity and potential discrepancies in how reviews are conducted. Such variability can introduce confusion, reduce accountability, and compromise the integrity of the review results. Therefore, focusing on standardization through documentation and proper training is key to achieving consistency in the review process.